Seminar: Customer Service

Monday 18th October, 1pm – 3pm

How to Exceed Customer Expectations

It’s no secret that customers love when businesses go above and beyond. Satisfied customers grow into devoted buyers who tell others about the excellent customer service they received.

Combining your top-tier product or service with a service delivery plan is often the first step to providing exceptional customer service, but this doesn’t have to be daunting!

Join us to learn more about how to enhance your customer service strategy, gain invaluable insight from award-winning local businesses and find out what practices contributed to them winning Excellence in Customer Service Delivery. Hear from Managing Director of Earth Stability, Tim Allen, Director of Smart Express, Susan Spelman, and Director of DentureTech, Vicki Pine.

From identifying customer needs to measuring customer service, you’ll have the chance to ask all your curly questions and network with other business professionals who may also be looking at taking their customer service delivery model to the next level.

This seminar will take place at 1pm on Zoom.

What happens after I purchase a ticket? One week prior to the event, you will receive an email with the applicable Zoom link and further details.

For any booking questions or help, please contact our team on 09 302 9915 or email us on events@chamber.co.nz

Speakers

Tim Allen

Managing Director,
Earth Stability

Susan Spelman

Director,
Smart Express

Vicki Pine

Director,
DentureTech

What’s next in our seminar series?

Employer of the Year

2nd November